What do I need to bring?

• You will need swimwear, 2 towels (one to sit on in the sauna and one for drying off) and drinking water.

• We recommend bringing warm clothing to change into after if it’s a cold or windy day.

• Beach footwear can prove useful if entering the tidal pool at our Margate location. It’s a sandy beach, which can become hot in summer, and pebbly in places.

• Swimwear with metal fasteners can get hot in the sauna and is not recommended. This also applies to any type of metal jewellery, glasses, mobile phones.

What facilities are available?

• Margate beach - We have a communal changing room for guests to change in. We advise that you don’t bring valuables to the beach. Any possessions left in the changing room or around our site are done so at your own risk. We have some lockers but bring your own padlock to ensure safe keeping.

• There are public toilets available, located directly behind our saunas on the promenade. We have some showers, including our new boat shower! Try it out!

• Whitstable harbour - We will have a communal changing room for guests to change in with additional outdoor changing space for towels, dry robes and shoes etc. Any possessions left around our site are done so at your own risk.

• There are public toilets available, located behind our saunas at Whitstable harbour market. We will be installing showers some time during May. Local showers are available a short walk on the beach.

Will I share the sauna?

• Yes, if you book a social session. We believe its one of the joys of the new sauna social wave - chatting with and meeting new people.

• Private hires of the sauna, gives you exclusive and unshared use of the sauna.

• Margate beach - Our barrel sauna holds 6 people for shared social sessions and up to 8 people for private bookings.

• Whitstable harbour - Our barrel sauna will live temporarily at Whitstable and holds 8 people for a social session and 10 for a private booking. We plan to replace the barrel sauna with a modern wood fired larger sauna with capacity for large groups of up to 15 people.

• Is the sauna safe? Will I overheat, how will I know?

• Sauna temperature varies across cultures and types of sauna. Our minimum temperature for a session is 70 degrees Celsius, usually only at the start of the first session of the day, our sauna attendants aim to keep the sauna running between the ideal temperatures of 80-100 degrees. If you’d like it hotter or cooler, then always feel like you can ask the sauna attendant, who can tend the fire accordingly.

• If you feel that the sauna is too hot for you, exit the sauna and take a break, after a cool down you’ll probably find it easier on re-entering. Listen to you body and never try to compete with others to stay in longer than feels safe. Everyone has different tolerance levels. All our saunas are fitted with temperature gauges. If you see that the sauna heat is close to 100 degrees and you feel too hot, then open the door to allow ventilation or contact a member of staff to assist you.

Which sauna should I book?

• Margate beach - Our traditional Nordic wood fired barrel sauna will provide an intense heat. The curvature of the barrel provides a rounded hot feeling. When water is poured on to the stones one feels the sizzle and the rush of hot air. The beauty of the barrel design and the stunning view out on to the sea has really captured local hearts in the short time we have been open.

• Our new electric cube sauna from Estonia offers a truly distinctive experience when compared to our barrel sauna. With its modern heater and fan technology that efficiently distributes warm air when water is poured on it, this sauna delivers not only comfortable heat but also a wonderful view of the tranquil tidal pool.

• Whitstable harbour - Our new stunning black bird wood fired sauna packs a powerful punch with a beautiful Iki professional wood fired stove warming up its 12-14 guests. All the way, hand crafted from Lithuania, the sauna is a bespoke design by owner, Luke, to create a sea view environment for community sauna enthusiasts. We hope you enjoy every second!

Parking & public transport?

• Margate beach - There is free parking outside the Nayland Rock Hotel nearby and the train station has a paid for car park, both are a 2 minute walk to our location on the beach. There is also street parking close by although this can become busy during peak holiday seasons. Dreamland offers full day parking in summer.

  We are a 2 mins walk from Margate train station which is on both the London Victoria and London St. Pancras train lines. Local bus routes stop on the seafront.

• Whitstable harbour - There is ample parking at  Whitstable harbour and free street parking 5 minutes walk away. We are approximately 10-15 minutes from Whitstable train station. the bus route stops at Whitstable harbour.

What´s your cancellation policy?

• PRIVATE BOOKINGS - For any cancellations on PRIVATE BOOKINGS before 48 hours of the session start time, we will refund the full amount as a cash refund to your bank account (minus a 2.5% bank charge). Kindly allow 3-5 days for the refund to be processed.

  Any PRIVATE SESSION cancelled within 48 hours notice of the time and date cannot be refunded.

  SOCIAL SESSIONS AND EVENTS - cannot be refunded. These sessions and events can be rescheduled for a new date ONCE before 48 hours of your chosen date and session time.

  Any social session or event cancelled within 48 hours of the session start time cannot be refunded or rescheduled. If the reason is an emergency then please inform us and before cancelling and we can try our best to accommodate moving your session to another date and time.

  SPECIAL OCCASION BOOKINGS - such as hen dos, full site hire and large group bookings will be refunded in full to your bank (minus a 2.5% bank charge) if cancelled before 2 weeks of your session start time. Any cancellations or rescheduling within 2 weeks of the session date please make contact with us via Instagram, email. These sessions cannot be refunded but could potentially be rescheduled after agreement.

  LATE ARRIVALS - I understand that showing up late for an appointment means I am reducing the amount of time I have booked. I also understand I am fully paying for the service I have booked. Sea Scrub Sauna unfortunately cannot adjust appointment times based on lateness. We can offer full refunds for cancellations made 48 hours before the session time. This will be refunded to your bank card. Kindly allow 3-5 days processing time. Kindly note, a 2.5% refund fee is charged on all cash refunds.

  How can I reschedule my session?

  First, cancel your current session if it falls before 48 hours of your session time.

  Your Sea Scrub Sauna account will then be credited, allowing you to re-book a new session for free with the credit code provided.

  You must use the same login credentials/method (gmail, email, Facebook etc)

  Bookings cancelled within the 48 hour deadline cannot be refunded.

Are children allowed to sauna?

• Generally, and culturally in many countries, safe family sauna is encouraged. However, we regret to inform our customers that our insurance does NOT cover children under the age of 17 so we cannot accommodate private bookings, social session bookings or event bookings for anyone under the age of 17.

Do you have body scrubs?

• Yes, yes we do! We have our own organic salt scrubs made on site to order. We use Dead Sea Sea Salt, mixed with a choice of botanical: Rose petals, lavender or peppermint. Try them all! One pot costs five pounds and is usually enough to share with someone!

• We are working on a range of new scrubs that will be part of our sauna experiences.

Can I book treatments?

• We are working on a summer treatment menu with our partners. What could be better than laying on Margate beach having a massage, then jumping in the sauna..Look out for further information coming in Spring 2024. 

Can we bring food & drinks?

• You are welcome to bring along soft drinks to rehydrate yourself during your visit. You can bring snacks too (salty is good for post-sauna mineral replacement) but we don’t allow food inside the saunas.

• We have refrigerated soft drinks available to buy. We also have drinking water on site

• Staying hydrated while sauna-ing is essential. We ask you to bring your own large bottles of water, which the sauna attendant is happy to refill for free on request

Is alcohol permitted on site?

• Alcohol is not permitted inside the saunas. Generally, saunas, cold water plunges and alcohol don’t mix well and accidents can occur. However, you are welcome to consume alcohol sensibly when the sauna session has finished.

• We reserve the right to deny entry to anyone who we deem to be under the influence of drugs or alcohol, without a refund.

What about severe weather conditions?

• For our customers and staff safety we may close during adverse weather conditions at short notice. Events such as electrical storms and gale-force winds are considered adverse weather conditions.

• During rain, sleet and snow, having a sauna feels even more special, so we will be open as usual.